Cookie Policy

This Cookie Policy explains how SkyCrown uses cookies and similar technologies on our website (the “Site”). Cookies help the Site run smoothly, stay secure, remember your preferences, and deliver a more personalized experience.

By using the Site, you may allow cookies to be placed on your device as described here, depending on your choices in our cookie banner and/or your browser settings.

Cookies, Explained in Plain English

A cookie is a small text file stored on your computer, phone, or tablet when you visit a website. Cookies allow the website to recognize your device, remember certain information (like preferences), and support key features such as logging in, keeping sessions secure, and measuring how the Site performs.

Some cookies are set by SkyCrown (first-party cookies). Others are set by services we use (third-party cookies).

How SkyCrown Uses Cookies to Power Your Experience

Cookies are used to support:

• Functionality - keeping you signed in, maintaining session state, and remembering settings.
• Security - detecting suspicious activity, helping prevent fraud, and protecting accounts.
• Performance - ensuring pages load correctly and features work as intended across devices.
• Analytics - understanding how visitors use the Site so we can improve navigation, content, and stability.
• Marketing and personalization (where permitted) - showing offers or messages that are more relevant to your interests and measuring campaign effectiveness.

Essential Cookies - The Ones the Site Can’t Run Without

Essential cookies are required for core Site operations. They typically enable:

• Secure log-in and account access
• Session management (so pages work correctly as you move around)
• Security protections and fraud prevention

Because these cookies are necessary to provide the Site, they are generally not optional. If you block them, parts of the Site may not work properly.

Functional Cookies - Your Preferences, Remembered

Functional cookies help the Site remember choices you make, such as:

• Language or region settings
• Display preferences
• Convenience features that reduce repeated inputs

Disabling these may mean the Site still works, but it may feel less personalized and you may need to re-select settings more often.

Performance and Analytics Cookies - Making the Site Faster and Smarter

These cookies help us understand how the Site is used and how it performs - for example, which pages are visited most often, where users encounter errors, and how quickly pages load.

We use this information to improve the user journey, fix issues, and optimize performance. Analytics data is typically aggregated and used to improve the Site rather than to identify you directly.

Marketing Cookies - Relevant Offers (Only If You Allow Them)

Marketing cookies may be used to:

• Measure the effectiveness of advertising campaigns
• Limit how often you see the same promotion
• Help tailor promotions to your interests (based on browsing behavior)

If you choose not to allow marketing cookies, you can still use the Site. You may simply see less tailored promotions.

Third-Party Cookies and Services

Some cookies on the Site may be placed by third-party providers we use for services such as analytics, security, payments, customer support tools, or advertising measurement. These third parties may process data according to their own privacy and cookie policies.

Where required, we ask for your consent before non-essential third-party cookies are placed. Also note that payment or verification journeys may involve third-party environments that manage their own cookies as part of providing their services.

Your Choices: How to Manage, Disable, or Delete Cookies

You have control over cookies in several ways:

Cookie banner/preferences tool: If available on the Site, you can accept or reject non-essential cookie categories and change your preferences later.

Browser settings: Most browsers let you:

• View what cookies are stored
• Delete existing cookies
• Block all cookies or block cookies from specific sites
• Set rules for third-party cookies

If you delete cookies, some preferences may reset. If you block cookies entirely, key functions like logging in, account security checks, or certain page features may not work.

Device controls: Mobile devices often provide additional privacy controls (for example, limiting ad tracking). These controls vary by operating system.

What Happens If You Block Cookies?

If you restrict cookies, you may experience:

• Log-in or session timeouts
• Problems using account features
• Preferences not saving
• Slower troubleshooting when something breaks (because performance insights may be limited)

Essential cookies are especially important for secure access and stable operation.

Consent and Legal Basis

Where required by law, SkyCrown requests your consent before placing non-essential cookies (such as marketing or certain analytics cookies). You can withdraw or change your consent at any time through the Site’s cookie settings (if provided) and/or your browser controls.

For broader details about how we handle personal data, please review our Privacy Policy.

Updates to This Cookie Policy

We may update this Cookie Policy to reflect changes in technology, legal requirements, or how we operate the Site. When we make changes, we’ll update the effective date where applicable and may provide additional notice if the changes are significant.

Questions or Requests About Privacy

If you have questions about cookies, consent, or privacy-related requests, contact our support team at support@skycrown.com.